Hi there. I am having problems having with my installation of of smartPLS. Unfortunately after entering my License Key it responds that the survey does not recognize by key.
Anyone have some advice?
Thanks
Brad
License Key not working.
-
- PLS Junior User
- Posts: 1
- Joined: Wed Aug 17, 2011 12:29 pm
- Real name and title:
cant launch smartpls
I hv install java and smartpls. but i cant launch smartpls. below is the error
!SESSION 2011-08-25 16:29:43.830 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.7.0
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86
!ENTRY system.bundle 4 0 2011-08-25 16:29:45.149
!MESSAGE FrameworkEvent.ERROR
!STACK 0
org.osgi.framework.BundleException: Exception in org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start() of bundle system.bundle.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:1014)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:970)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:549)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:484)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:275)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.launch(StartLevelManager.java:245)
at org.eclipse.osgi.framework.internal.core.SystemBundle.resume(SystemBundle.java:155)
at org.eclipse.osgi.framework.internal.core.Framework.launch(Framework.java:503)
at org.eclipse.osgi.framework.internal.core.OSGi.launch(OSGi.java:51)
at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarter.java:289)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:173)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at org.eclipse.core.launcher.Main.main(Main.java:952)
Caused by: java.lang.IllegalStateException
at org.eclipse.osgi.internal.baseadaptor.BaseStorage.checkSystemState(BaseStorage.java:654)
at org.eclipse.osgi.internal.baseadaptor.BaseStorage.getStateManager(BaseStorage.java:634)
at org.eclipse.osgi.baseadaptor.BaseAdaptor.getPlatformAdmin(BaseAdaptor.java:385)
at org.eclipse.core.runtime.internal.adaptor.EclipseAdaptorHook.frameworkStart(EclipseAdaptorHook.java:80)
at org.eclipse.osgi.baseadaptor.BaseAdaptor.frameworkStart(BaseAdaptor.java:260)
at org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start(SystemBundleActivator.java:55)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$2.run(BundleContextImpl.java:995)
at java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:989)
... 18 more
Root exception:
java.lang.IllegalStateException
at org.eclipse.osgi.internal.baseadaptor.BaseStorage.checkSystemState(BaseStorage.java:654)
at org.eclipse.osgi.internal.baseadaptor.BaseStorage.getStateManager(BaseStorage.java:634)
at org.eclipse.osgi.baseadaptor.BaseAdaptor.getPlatformAdmin(BaseAdaptor.java:385)
at org.eclipse.core.runtime.internal.adaptor.EclipseAdaptorHook.frameworkStart(EclipseAdaptorHook.java:80)
at org.eclipse.osgi.baseadaptor.BaseAdaptor.frameworkStart(BaseAdaptor.java:260)
at org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start(SystemBundleActivator.java:55)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$2.run(BundleContextImpl.java:995)
at java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:989)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:970)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:549)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:484)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:275)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.launch(StartLevelManager.java:245)
at org.eclipse.osgi.framework.internal.core.SystemBundle.resume(SystemBundle.java:155)
at org.eclipse.osgi.framework.internal.core.Framework.launch(Framework.java:503)
at org.eclipse.osgi.framework.internal.core.OSGi.launch(OSGi.java:51)
at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarter.java:289)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:173)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at org.eclipse.core.launcher.Main.main(Main.java:952)
!ENTRY org.eclipse.osgi 4 0 2011-08-25 16:29:45.164
!MESSAGE Startup error
!STACK 1
java.lang.RuntimeException: Exception in org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start() of bundle system.bundle.
at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:557)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:484)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:275)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.launch(StartLevelManager.java:245)
at org.eclipse.osgi.framework.internal.core.SystemBundle.resume(SystemBundle.java:155)
at org.eclipse.osgi.framework.internal.core.Framework.launch(Framework.java:503)
at org.eclipse.osgi.framework.internal.core.OSGi.launch(OSGi.java:51)
at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarter.java:289)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:173)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at org.eclipse.core.launcher.Main.main(Main.java:952)
!SESSION Thu Aug 25 16:29:45 SGT 2011 ------------------------------------------
!ENTRY org.eclipse.core.launcher 4 0 2011-08-25 16:29:45.184
!MESSAGE Exception launching the Eclipse Platform:
!STACK
java.lang.NullPointerException
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:186)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at org.eclipse.core.launcher.Main.main(Main.java:952)
!SESSION 2011-08-25 16:29:43.830 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.7.0
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86
!ENTRY system.bundle 4 0 2011-08-25 16:29:45.149
!MESSAGE FrameworkEvent.ERROR
!STACK 0
org.osgi.framework.BundleException: Exception in org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start() of bundle system.bundle.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:1014)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:970)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:549)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:484)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:275)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.launch(StartLevelManager.java:245)
at org.eclipse.osgi.framework.internal.core.SystemBundle.resume(SystemBundle.java:155)
at org.eclipse.osgi.framework.internal.core.Framework.launch(Framework.java:503)
at org.eclipse.osgi.framework.internal.core.OSGi.launch(OSGi.java:51)
at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarter.java:289)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:173)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at org.eclipse.core.launcher.Main.main(Main.java:952)
Caused by: java.lang.IllegalStateException
at org.eclipse.osgi.internal.baseadaptor.BaseStorage.checkSystemState(BaseStorage.java:654)
at org.eclipse.osgi.internal.baseadaptor.BaseStorage.getStateManager(BaseStorage.java:634)
at org.eclipse.osgi.baseadaptor.BaseAdaptor.getPlatformAdmin(BaseAdaptor.java:385)
at org.eclipse.core.runtime.internal.adaptor.EclipseAdaptorHook.frameworkStart(EclipseAdaptorHook.java:80)
at org.eclipse.osgi.baseadaptor.BaseAdaptor.frameworkStart(BaseAdaptor.java:260)
at org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start(SystemBundleActivator.java:55)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$2.run(BundleContextImpl.java:995)
at java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:989)
... 18 more
Root exception:
java.lang.IllegalStateException
at org.eclipse.osgi.internal.baseadaptor.BaseStorage.checkSystemState(BaseStorage.java:654)
at org.eclipse.osgi.internal.baseadaptor.BaseStorage.getStateManager(BaseStorage.java:634)
at org.eclipse.osgi.baseadaptor.BaseAdaptor.getPlatformAdmin(BaseAdaptor.java:385)
at org.eclipse.core.runtime.internal.adaptor.EclipseAdaptorHook.frameworkStart(EclipseAdaptorHook.java:80)
at org.eclipse.osgi.baseadaptor.BaseAdaptor.frameworkStart(BaseAdaptor.java:260)
at org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start(SystemBundleActivator.java:55)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$2.run(BundleContextImpl.java:995)
at java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:989)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:970)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:549)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:484)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:275)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.launch(StartLevelManager.java:245)
at org.eclipse.osgi.framework.internal.core.SystemBundle.resume(SystemBundle.java:155)
at org.eclipse.osgi.framework.internal.core.Framework.launch(Framework.java:503)
at org.eclipse.osgi.framework.internal.core.OSGi.launch(OSGi.java:51)
at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarter.java:289)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:173)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at org.eclipse.core.launcher.Main.main(Main.java:952)
!ENTRY org.eclipse.osgi 4 0 2011-08-25 16:29:45.164
!MESSAGE Startup error
!STACK 1
java.lang.RuntimeException: Exception in org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start() of bundle system.bundle.
at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:557)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:484)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:275)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.launch(StartLevelManager.java:245)
at org.eclipse.osgi.framework.internal.core.SystemBundle.resume(SystemBundle.java:155)
at org.eclipse.osgi.framework.internal.core.Framework.launch(Framework.java:503)
at org.eclipse.osgi.framework.internal.core.OSGi.launch(OSGi.java:51)
at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarter.java:289)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:173)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at org.eclipse.core.launcher.Main.main(Main.java:952)
!SESSION Thu Aug 25 16:29:45 SGT 2011 ------------------------------------------
!ENTRY org.eclipse.core.launcher 4 0 2011-08-25 16:29:45.184
!MESSAGE Exception launching the Eclipse Platform:
!STACK
java.lang.NullPointerException
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:186)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at org.eclipse.core.launcher.Main.main(Main.java:952)
Re: License Key not working.
It has a problem with Java 7 so, I installed Java 6 (previous release) and now it can be installed. However, now the key is not working
BradWickham14 wrote:Hi there. I am having problems having with my installation of of smartPLS. Unfortunately after entering my License Key it responds that the survey does not recognize by key.
Anyone have some advice?
Thanks
Brad
sung
-
- PLS Junior User
- Posts: 2
- Joined: Wed Jul 17, 2013 12:07 pm
- Real name and title:
key wasn´t accepted by the server error message
Hi everyone,
I am receiving the same error message that others have mentioned when reinstalling smartpls on my laptop.
It says "key wasn´t accepted by the server"
I haven't seen a solution posted, and I need to get my revision done and back to the editor. Does anyone have any suggestions? Thanks!
I am receiving the same error message that others have mentioned when reinstalling smartpls on my laptop.
It says "key wasn´t accepted by the server"
I haven't seen a solution posted, and I need to get my revision done and back to the editor. Does anyone have any suggestions? Thanks!
Dr Hansen