Cannot install / run smart PLS on Windows 7 / JAVA problem

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SmartPLS Developer
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Joined: Tue Sep 20, 2005 9:13 am
Real name and title: Prof. Dr. Christian M. Ringle
Location: Hamburg (Germany)

Post by cringle » Mon Jul 11, 2011 12:33 pm

Hi David

Are you using the correct key? The one which we sent to you has become invalid. You need to log into and to press on "My key" in the right upper corner. Copy and paste that key into the activation window.

Otherwise, I have no other suggestions. I just tried the procedure (at my university) - things have been working fine.


P.S. I "upgraded" you key for up to five activations so that you don't run into the upper limit that fast.

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complete install

Post by normaliniphd » Sat Nov 19, 2011 3:46 am


I have installed with JAva 6 version and windows 7. when i launch PLS, no activation key require. And now I cant see any symbol or function to start the drawing. pls advise. thanks

normalini md kassim

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Can't run

Post by normalinimk » Mon Nov 21, 2011 6:26 am

Dear CRingle,

I am using JRE 6.0. windows 7. I received an email from admin the activation key. I try to install PLS. First time, windows not require me to key in the activation key. The windows direct to choose the workspace. is it normal process. Please advise.
cringle wrote:Hi

I just started SmartPLS on Windows 7 - everything runs perfectly fine.

The problem may be the SmartPLS workspace folder (as indicated in other responses). Windows Vista and Windows 7 virtually translates the name of the program files folder into your language. This does not work with SmartPLS.

Just try for example:


as workspace folder.

Best regards

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Real name and title: Sunita Pradhan

Re: Cannot install / run smart PLS on Windows 7 / JAVA problem

Post by sunitapr » Fri Sep 13, 2019 5:35 am

Thanks for the solutions. I'd also face similar issue.

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