Activation key not working?

Frequently Asked Questions about the SmartPLS software. Please refer to this section first, if you have problems with the software.
waqas
PLS Junior User
Posts: 2
Joined: Thu Jul 04, 2019 7:49 am
Real name and title: waqas ahmed khan afridi

Re: Activation key not working?

Post by waqas » Thu Jul 04, 2019 11:45 am

i even went through manual activation process but it didn't worked either. i got the same error. :(((

jmbecker
SmartPLS Developer
Posts: 1110
Joined: Tue Mar 28, 2006 11:09 am
Real name and title: Dr. Jan-Michael Becker

Re: Activation key not working?

Post by jmbecker » Fri Jul 12, 2019 12:11 pm

If you have a problem with activiation please contact our support: https://support.smartpls.com/
Dr. Jan-Michael Becker, University of Cologne, SmartPLS Developer
Researchgate: https://www.researchgate.net/profile/Jan_Michael_Becker
GoogleScholar: http://scholar.google.de/citations?user ... AAAJ&hl=de

madmax123
PLS Junior User
Posts: 1
Joined: Mon Jan 27, 2020 4:57 am
Real name and title: Muthumini Bandara Data analyst

Re: Activation key not working?

Post by madmax123 » Mon Jan 27, 2020 4:59 am

My 30 day trial activation key is not working. Please help me.

pegah_teh
PLS Junior User
Posts: 1
Joined: Sat May 23, 2020 5:21 pm
Real name and title: pegah tehrani

Re: Activation key not working?

Post by pegah_teh » Sat May 23, 2020 5:37 pm

Hi
I installed the software about two weeks ago but did not enter the license.When I wanted to do this, I asked for the license to be sent to me again.When I entered, he said that the license was invalid. I may have had trouble not getting a license at the time of installation So I got a new free 30-day trial with another email But again, I got an invalid license error. I got an error again by entering the license manually.When IT was guiding me to get a license from the site, I couldn't get a license there either.Can you help me? thanks.

kmohitkant
PLS Junior User
Posts: 1
Joined: Wed Feb 05, 2020 8:40 am
Real name and title: MOHIT KANT KAUSHIK

Billed with wrong E-mail ID

Post by kmohitkant » Wed May 27, 2020 6:25 am

I have billed for the activation key with the wrong e-mail id. Please help me to give the solution. I have emailed to support@smartpls.com but didn't get a reply. I need it urgently to defend my Ph.D.
With Regards,
Mohit Kant Kaushik

admin
PLS Senior User
Posts: 25
Joined: Sun Sep 11, 2005 8:09 pm
Real name and title:

Re: Activation key not working?

Post by admin » Wed May 27, 2020 4:17 pm

please send an email to support@smartpls.com
Administration Team

farhan
PLS Junior User
Posts: 1
Joined: Sun Jul 05, 2020 10:29 am
Real name and title: Farhan Bashir

Re: Activation key not working?

Post by farhan » Sun Jul 05, 2020 10:35 am

I am a new user and just downloaded Smart PLS for the very first time while activating license I got error "License expired", tried manual activation but doesn't works.

Kindly advise the course of action.

Regards
Farhan
Shaikh.farhan@live.com

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