open data file (file corrupt)

Questions about the implementation and application of the PLS-SEM method, that are not related to the usage of the SmartPLS software.
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faresbrini
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Real name and title: Fares Brini, Teaching assistant

open data file (file corrupt)

Post by faresbrini »

Hello,
When I try to open my date file (csv), none of the indicators were shown, though the raw file is correct. This happened to me several times. Sometimes, when I try to delete the data, it can't be deleted (an error occured...)

Is this a bug?

Thanks,
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Hengkov
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Re: open data file (file corrupt)

Post by Hengkov »

Hi,

Please send us your data, so that I could check the problem.

Regards,
faresbrini
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Real name and title: Fares Brini, Teaching assistant

Re: open data file (file corrupt)

Post by faresbrini »

Dear Dr,

It seems that when I imported the file (csv) from Excel, SmarPLS doesn't mark any indicators. So, I tried to do it from SPSS (save file as csv), in this case, all got fine.

Thank you for your help,

Regards,
Priyankafox
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Re: open data file (file corrupt)

Post by Priyankafox »

Saving from SPSS as csv is not working for me. I keep getting the corrupt message.
Anu
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Re: open data file (file corrupt)

Post by Anu »

I have the same issue. Any idea how to resolve it. Moreover, I see that I am unable to run the Consistent PLS Bootstraping in my PLS 3 version. Both the data file problem and this problem seemed to have occured around the same time. I did not face such problems a few months before while using.
jmbecker
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Re: open data file (file corrupt)

Post by jmbecker »

Please send your data file to our support team. They can help you. http://support.smartpls.com/
Dr. Jan-Michael Becker, BI Norwegian Business School, SmartPLS Developer
Researchgate: https://www.researchgate.net/profile/Jan_Michael_Becker
GoogleScholar: http://scholar.google.de/citations?user ... AAAJ&hl=de
astadi
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Re: open data file (file corrupt)

Post by astadi »

jmbecker wrote: Wed Jan 31, 2018 8:22 am Please send your data file to our support team. They can help you. http://support.smartpls.com/
I have the same problem...can i send my data too?to email?
please help me
jmbecker
SmartPLS Developer
Posts: 1282
Joined: Tue Mar 28, 2006 11:09 am
Real name and title: Dr. Jan-Michael Becker

Re: open data file (file corrupt)

Post by jmbecker »

Yes, you can also send your data to the support, but please make sure that you have read and followed all the recommendations here: https://www.smartpls.com/documentation/ ... ata-import

Especially make sure that you do have only numbers after row 1 (the header row with the variable names). 90% of the problems that we receive have some form of non-numeric character in their data.
Dr. Jan-Michael Becker, BI Norwegian Business School, SmartPLS Developer
Researchgate: https://www.researchgate.net/profile/Jan_Michael_Becker
GoogleScholar: http://scholar.google.de/citations?user ... AAAJ&hl=de
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