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Help in run SmartPLS3

Posted: Fri Sep 19, 2014 2:24 pm
by rainboy
Hi, I installed the new version (smartpls3). But when I run it, I get this error: "failed to create the Java Virtual Machine". What should I do? Help me please.
Thanks

Re: Help in run SmartPLS3

Posted: Sat Sep 20, 2014 5:23 pm
by swende
Please see the FAQ on our website: http://smartpls.com/faq#q15 !

Re: Help in run SmartPLS3

Posted: Mon Oct 20, 2014 8:16 am
by Deviensa
Hi, I installed the new version (smartpls3). But How I can get the lisence for smartpl3 ?? Please need help.. =(
Thankyou =)

Re: Help in run SmartPLS3

Posted: Mon Oct 20, 2014 11:21 am
by swende
Launch the software and enter your email address in the initial screen for the free Student version. Or purchase a license on our website!

Re: Help in run SmartPLS3

Posted: Mon Feb 09, 2015 1:10 am
by dvchanes
I Installed Java version as suggested in the web page to install the version 3.1.9_64bit. I cannot launch the program PLS3, I get the error message "java was started but returned exit code=13" Any help?

Re: Help in run SmartPLS3

Posted: Mon Feb 09, 2015 7:26 am
by swende
Please make sure you also installed the SmartPLS 64-bit version. The most common reason behind this problem is, you are trying to run/install different bit versions - e.g. a 32-bit SmartPLS with a 64-bit Java.

Can you check that first, please`?