Premature expiry of key

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yusofahmad
PLS User
Posts: 14
Joined: Wed Aug 16, 2006 6:11 am
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Premature expiry of key

Post by yusofahmad »

For some reason my key already expired wheras it was schedukled to expire on 13th of May. Now I can no longer use that key.. it says " there was a problem during activation".....????????????????
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cringle
SmartPLS Developer
Posts: 818
Joined: Tue Sep 20, 2005 9:13 am
Real name and title: Prof. Dr. Christian M. Ringle
Location: Hamburg (Germany)
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Post by cringle »

Dear yusofahmad,

there are several discussions in this forum on this issue. Please use the search function.

Possible problems are:
- you do not have the system requirements (an appropriate JRE is not installed)
- you are not online while activating the software
- you used you key for three times (the maximum number of activations)

Key expiry is not a problem!

Just press on "my key" in the right upper corner to get your current key.

Best
Christian
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