Page 1 of 1

An error occurred during the activation procedure

Posted: Wed Mar 04, 2015 12:45 pm
by nayabeyes
I am trying to activate SmartPLS 2 and when I give key it gives me the error message as "An error occurred during the activation procedure!" Please help me with this. Thanks in advance.

Re: An error occurred during the activation procedure

Posted: Fri Mar 06, 2015 11:05 am
by Hengkov
Hi,

I think this problem arises because you have two SmartPLS program installed on a PC / Laptop. You can not run SmartPLS 2, if there is installed SmartPLS 3.

Greetings,

Re: An error occurred during the activation procedure

Posted: Sun Mar 08, 2015 7:29 am
by nayabeyes
Thank you Mr. Hengkov.
I uninstalled SmartPLS 3 and then tried but got the same problem.
Regards.

Re: An error occurred during the activation procedure

Posted: Tue Mar 10, 2015 11:29 am
by Hengkov
Hi,

I know the cause of this error, but I've been somewhat forgotten cause. As I recall, the cause is related to the installation of the program.

Greetings,

Re: An error occurred during the activation procedure

Posted: Tue Mar 10, 2015 11:38 am
by nayabeyes
Hi Dr. Hengkov again,
Please let me know if it recalls you.
With thanks and regards.