My key is not recognized by the server.

GeorgeT · Post by **GeorgeT** » Thu Dec 05, 2013 8:30 am

Hello everybody,

I activated the software a couple of weeks ago, but since yesterday, even though my key has not expired, every time I attempt to open smartpls I am asked to enter the key just as if it was the first time I used the software. I do so, but then I get a message that my key is not recognized by the server...

Any ideas as to why this is happening?

Kind regards

webmentorman · Post by **webmentorman** » Thu Dec 12, 2013 11:32 pm

Yes, I am getting this also, not sure what the issue is either.

bbalci · Post by **bbalci** » Fri Jan 10, 2014 9:18 am

Hi guys,
I have the same problem. Can anyone help us to solve the problem?

Thank you very much and kind regards from Frankfurt.

hocnang · Post by **hocnang** » Sat Jan 18, 2014 4:30 am

Same here! Anybody can help.

hengchao919 · Post by **hengchao919** » Sun Jan 26, 2014 3:22 am

I am getting the same problem. What should I now?

js459 · Post by **js459** » Mon Feb 24, 2014 11:03 pm

Has anyone received a reply to this issue? I am currently having the same problem as well.