installation issue "invalid configuration location"

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FKr
PLS Junior User
Posts: 1
Joined: Wed Jan 20, 2016 11:39 am
Real name and title: Dr. Felix Kraus

installation issue "invalid configuration location"

Post by FKr »

Hello,
if I try to open the programme smartPLS 3 after the installation, I get the following error message: "Invalid configuration location - The configuration area at ‘c:\users\admin\.smartpls3\osgi\configuration’ could not be created. Please choose a writable location using the ‘-configuration’ command line option."
I am logged on the computer as a different user, as it is a enterprise computer, where I don't have admin rights. How can I change the location of the file mentioned above? I don't understand the advice in the error message to use the '-configuration' command line option. Can you help me with this problem?
Thank you for your help!
Best regards
Felix
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Hengkov
PLS Super-Expert
Posts: 1599
Joined: Sun Apr 24, 2011 10:13 am
Real name and title: Hengky Latan
Location: AMQ, Indonesia
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Re: installation issue "invalid configuration location"

Post by Hengkov »

Hi,

Try to uninstall and reinstall.

If still the same, please write our customer support http://support.smartpls.com/open.php

Best regards,
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