Hello,
I purchased the software and received a product license via email. However, the software is not activated after the license key is entered. Not sure what is wrong. The java runtime 1.7.0 67. Please help! Thanks!
Lin
Can't activate SmartPLS 3.2
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cringle
- SmartPLS Developer
- Posts: 818
- Joined: Tue Sep 20, 2005 9:13 am
- Real name and title: Prof. Dr. Christian M. Ringle
- Location: Hamburg (Germany)
- Contact:
Re: Can't activate SmartPLS 3.2
Hi
This should be very easy to solve (and is not a Java related problem). Please create a support ticket here:
http://support.smartpls.com/
Best regards,
Christian Ringle
This should be very easy to solve (and is not a Java related problem). Please create a support ticket here:
http://support.smartpls.com/
Best regards,
Christian Ringle
Prof. Dr. Christian M. Ringle, Hamburg University of Technology (TUHH), SmartPLS
- Literature on PLS-SEM: https://www.smartpls.com/documentation
- Google Scholar: https://scholar.google.de/citations?use ... AAAJ&hl=de
- Literature on PLS-SEM: https://www.smartpls.com/documentation
- Google Scholar: https://scholar.google.de/citations?use ... AAAJ&hl=de
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ldong
- PLS Junior User
- Posts: 3
- Joined: Sat Apr 04, 2015 2:31 am
- Real name and title: Linying Dong, Associate professor
Re: Can't activate SmartPLS 3.2
Interestingly it is working now. I assume that it probably takes time to verify payment in order to finalize the activation.
Thanks for the fast response, Christian!
Lin
Thanks for the fast response, Christian!
Lin