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Professional License Key Error

Posted: Tue Apr 21, 2020 12:26 pm
by austin
Assistance Reqested.

I recently upgraded from a free student version of Smart PLS to Smart PLS Professional. I used the switch license feature in the application yesterday evening (after purchasing the professional version) and entered in the new license. I was able to utilize the software, but this morning it is giving me:

A problem occurred
License is already activated or another computer

I'm using a Macbook Pro (13", mid 2012), running macOS Catalina, Version 10.15.1.

Re: Professional License Key Error

Posted: Sun May 10, 2020 8:25 pm
by jmbecker
For such questions please always contact the support team: