Log File

Report and discuss bugs of SmartPLS 2. To report bugs of the new SmartPLS 3 software, create a ticket in our helpdesk.
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Log File

Post by ngsokiu » Fri Feb 08, 2013 4:26 am

Dear All,

I can't open SmartPLS. When I tried to open, the following words show:

An error has occurred. See the log file.


Please advise how to handle that.

Thank you very much.

Best regards,
So Kiu Ng

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PLS Super-Expert
Posts: 1619
Joined: Sun Apr 24, 2011 10:13 am
Real name and title: Hengky Latan
Location: AMQ, Indonesia

Post by Hengkov » Fri Feb 08, 2013 7:01 am

Hi Sara,

Check JRE version in your drive computer. I think your computer automatic updated OK.

Best Regards,

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