Upgrade windows 8: key doesn't work

Report and discuss bugs of SmartPLS 2. To report bugs of the new SmartPLS 3 software, create a ticket in our helpdesk.
Post Reply
PLS Junior User
Posts: 1
Joined: Wed May 02, 2012 1:11 pm
Real name and title:

Upgrade windows 8: key doesn't work

Post by orodrigo » Wed Feb 06, 2013 7:31 am


I have installed windows 8 in all my computers (home, work, notebook) and when I am going to reinstall smartPLS the server wasn’t accepted the key. I guess because I have used three times the key in my old windows 7. How could I solve this problem? Thanks in advance.

User avatar
PLS Super-Expert
Posts: 1619
Joined: Sun Apr 24, 2011 10:13 am
Real name and title: Hengky Latan
Location: AMQ, Indonesia

Post by Hengkov » Wed Feb 06, 2013 10:12 am

You already used license key more than three, so server not accept. Some solution:
1. Contact administrator for re-activate your key
2. Register again for accept new license key
3. Still waiting until 90 day for re-activate key automatic.

Best Regards,

Post Reply