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Can No Longer Open Project Files -- Please Help

Posted: Sat Sep 11, 2010 7:32 pm
by jspanjol
Hello All --
I have recently renewed my license key and now can no longer access my project files. The startup window works fine, and I can select and open the desired workspace. However, once the workspace opens, everything is blank (no indicators, no projects, etc.). I even tried opening up SPLSM files directly through Windows, going into the workspace folder and selecting SmartPLS to open the file. Same thing happens -- workspace opens and nothing shows up.
If there is anybody who knows how to get the files to open, please help!
Thanks,
Jelena

Posted: Thu Dec 08, 2011 10:57 pm
by Sebastian1
I have the same problem and no solution :-( !

Posted: Sat Dec 17, 2011 4:44 pm
by cringle
Hi

This problem is not connected with reactivating the SmartPLS software.

The meta-info file in your workspace obviously has been destroyed/manipulated or replaced by another one.

You find in the workspace a meta-info file which contains some things SmartPLS need to know. If this info on the projects is not there anymore, SmartPLS cannot show the projects in the “project window”.

Solution:
  • -Create a new workspace
    -In SmartPLS, create a new project in the new workspace -> This new project must have exactly the same name of the project that is missing.
    -Close SmartPLS
    -Copy and paste the project files from the old workspace into the project folder with the same name in the new workspace
    -Start SmartPLS and select the new workspace.
    -You should see your model and your data files; double click on the data and give SmartPLS the info on the data separator (use preview to select the correct one; e.g. comma, tab) and the indicate if you have missing values.
Everything should work, again.

The loss of the meta-info file is a trouble maker. Never copy one workspace into another one and just zip (or otherwise backup) your existing workspace. In case of damaging your meta-info file, you can easily replace it.

Best
CR

Posted: Thu Dec 22, 2011 8:42 am
by SteveBurgess
Compliments of the season, Chris!

Just to confirm that I followed your instructions from the earlier post and recovered everything.

Thanks and best wishes for the new year!

Error Message - Workspace in Use

Posted: Sat Mar 31, 2012 1:44 am
by ldcarte2
When I try to open SmartPLS I receive an error message stating that the workspace is already in use. Even after I create a new workspace I can not open SmartPLS. No mater what I call the workspace, I receive a message saying the workspace is in use. I can not open SmartPLS at all, because I can't get past this step. Any ideas?