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Dear All, I prepare a study on 5 variables as follow that A and B are employee (N=141) variables, C and D are customer (N=987) variables, while E is company (N=47) variable. A has two reflective indicators. C has 3 reflective indicators. B has 4 formative indicators. D has 3 formative indicators. E ...

Mr.Hengky,
Thank you very much for your kindly clear answer.
I really appreciate it.
Have a nice day.
Best regards,
Nina

Dear All,
I have 2 groups of sample which are 141 employees and 987 customers. These group aggregated to the company level (N=47 firms). Could smartpls work with these 47 firms as a unit analysis? How to handle this case?
Best regards,
Nina

Hi again Prof.Bido,
Thank you very much for your clear answer.
Have a nice day.
Best regards,
Nina

Hi Prof.Bido, Thank you very much for your clear answer. I have more questions. Based on theory, customer loyalty hand customer satisfaction have positive influence to employee satisfaction as well. 1. How to put it into the model? 2. Could smartpls work on it? Looking forward to your answer. Have a...

Hi Mr.Hengky Latan,
Thank you very much for your clear answer.
Have a nice day.
Best Regards,
Nina

Hi Mr.Hengky Latan, Thank you very much for your answer. Could you describe more about how to choose, which ones would be the exogenous, and which one would be the endogenous, as this would be a cycle model? Are there something to concider? Looking forward to your answer. Thank you very much in adva...

Hi.. Previous research found that A influence B. Other research found B influence A. My questions are: 1. Could we adapt these in one hypothesis as A have bilateral relationship with B? 2. Could smartpls used to test the hypothesis, how? Thank you very much in advance. Have a nice day. Best regards,...

Hi.. Are there some studies which have smartpls used in marketing research; especially to investigate the cycle of satisfaction and loyalty between employee and customer in the retail context (modern market such as hypermarket, supermarket, minimarket)? Thank you very much in advance. Best regards, ...

Hi.. I propose a cycle model of satisfaction and loyalty; consist of 4 LVs which are employee satisfaction, employee loyalty, customer satisfaction, and customer loyalty. In the cycle model like this, could someone suggest me: 1. how to decide which one as exogenous variables and other as endogenous...

Hi Prof. Bido,
Thank you very much for the answer. One more question, in the cycle model how to decide which one as exogenous variables and other as endogenous one?
Thank you very much in advance.
Best Regards,
Nina

Hi.. I propose a cycle model of satisfaction and loyalty; consist of 4 LV which are employee satisfaction, employee loyalty, customer satisfaction, and customer loyalty. Each LV at least consists of 3 formative indicators. Each indicator consists of at least 2 items in the 5 point Likert scale. Coul...

Hi Mr.Hengky Latan,
Thank you very much for your clear answer.
I really appreciate it.
Have a nice weekend.
Best regards,
Nina

Hi, Could someone help me to explain how to solve these? I study on 4 exogenous variables (which have relation each other as well) and 1 endogenous variable. Each endogenous variable consist of at least 3 indicators. Exogenous variable consist of 2 indicators. Each indicator at least represent by 2 ...

Hi All, I am sorry, I did some mistypes on my previous post. Here are my questions. I study on 4 exogenous variables (which have relation each other as well) and 1 endogenous variable. Each endogenous variable consist of at least 3 indicators. Exogenous variable consist of 2 indicators. Each indicat...