Crash

Small talk on SmartPLS that does not correspond to the other forums!

Crash

Postby sempe » Mon Nov 14, 2016 12:50 pm

My computer has crashed recently, and I can no longer use SmartPLS 3 on my new hard-disk. What can I do ? Thanks in advances. Cordialy
sempe
PLS Junior User
 
Posts: 1
Joined: Mon Nov 14, 2016 12:35 pm
Real name and title: enseignant-chercheur

Re: Crash

Postby jmbecker » Thu Nov 17, 2016 11:20 am

Please write the support Team (support.smartpls.com). It is similar to a transfer of one computer to another.
Dr. Jan-Michael Becker, University of Cologne, SmartPLS Developer
Researchgate: https://www.researchgate.net/profile/Ja ... v=hdr_xprf
GoogleScholar: http://scholar.google.de/citations?user ... AAAJ&hl=de
jmbecker
SmartPLS Developer
 
Posts: 669
Joined: Tue Mar 28, 2006 11:09 am
Real name and title: Dr. Jan-Michael Becker

Re: Crash

Postby PD100006 » Tue Apr 11, 2017 5:27 am

I have been regularly using the backup function of Windows Backup and Restore (Windows 10). My PC recently crashed. I have all my data restored but I cannot find any of my *.splsm or *.splsm.meta files.

Can someone pls help
PD100006
PLS Junior User
 
Posts: 2
Joined: Thu Aug 06, 2015 3:38 pm
Real name and title: Paul Doss Senior Solution Architect

Re: Crash

Postby jmbecker » Fri Apr 21, 2017 3:04 pm

It depends on where you have chosen to set your workspace directory for SmartPLS and whether this folder was included in your backup. It seems that this is more a Windows 10 Backup question rather than a SmartPLS problem.
Dr. Jan-Michael Becker, University of Cologne, SmartPLS Developer
Researchgate: https://www.researchgate.net/profile/Ja ... v=hdr_xprf
GoogleScholar: http://scholar.google.de/citations?user ... AAAJ&hl=de
jmbecker
SmartPLS Developer
 
Posts: 669
Joined: Tue Mar 28, 2006 11:09 am
Real name and title: Dr. Jan-Michael Becker


Return to SmartPLS Small Talk Corner

cron