configuration error

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mehdighanavati
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configuration error

Post by mehdighanavati » Wed Oct 31, 2012 4:41 pm

Hello everybody
When I want to open the software, I got this message:

An error has occurred. See the log file
C:\users\IRSA\.eclipse\de.smartpls.main.SmartPLS_2.0.3\configuration\1351701201022.log

and then I can't reach to PLS. Please help me.
Mehdi
thanks for your attention in advance

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Hengkov
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Post by Hengkov » Wed Oct 31, 2012 10:55 pm

Hi Mehdi,

Please activation your key.

Best Regards,
Hengky

smuthaly
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Configuration

Post by smuthaly » Thu Jan 10, 2013 7:49 am

Hello Hengky,

I am having the same problem.

How am I able to place the activation key without being able to open the Smart PLS software.

I am also using Windows 8.

I hope this does not cause too much of an issue in installing the program.

Look forward to your kind response.

Siva

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Hengkov
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Post by Hengkov » Thu Jan 10, 2013 1:44 pm

Hi Siva,

Check Java version in your drive computer. Recommend used JRE 1.6, If you used 1.7 see CR solution viewtopic.php?t=1882 or viewtopic.php?t=1883

Best Regards,
Hengky

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