Configuration Error

Report and discuss bugs of SmartPLS 2. To report bugs of the new SmartPLS 3 software, create a ticket in our helpdesk.
Post Reply
ldcarte2
PLS Junior User
Posts: 4
Joined: Mon Dec 05, 2011 6:43 pm
Real name and title:

Configuration Error

Post by ldcarte2 » Mon Jul 30, 2012 5:05 pm

I just installed Smart PLS on my netbook. When I opened it, I received the following error message (see below). How do I resolve this?

An error has occured. See the log file
C:\Users\Lemuria\.eclipse\de.smart.pls.main.SmartPLS_2.0.3\configuration\1343754163642.log
Lemuria Carter, Associate Professor
North Carolina A & T State University

oemar99
PLS Junior User
Posts: 5
Joined: Fri Aug 03, 2012 3:09 am
Real name and title:

Post by oemar99 » Mon Aug 06, 2012 8:04 am

Yup, I got the same error. Is it because of windows 7? Can anyone help us to solve it.

User avatar
cringle
SmartPLS Developer
Posts: 796
Joined: Tue Sep 20, 2005 9:13 am
Real name and title: Prof. Dr. Christian M. Ringle
Location: Hamburg (Germany)
Contact:

Post by cringle » Mon Aug 06, 2012 9:21 pm

Hi

Just check a couple of topics below: viewtopic.php?t=1197

Try to Install SmartPLS in the following folder:
C:\SmartPLS

Best
CR

Miltgen
PLS Junior User
Posts: 1
Joined: Fri Jun 19, 2009 2:03 pm
Real name and title:

Configuration error

Post by Miltgen » Mon Aug 13, 2012 11:17 am

Hi

I just installed a new update of java today and now cannot open SmartPLS.
I got the same configuration error.
I use Windows XP.
What do you mean when you say try c:\smartPLs\workspace as workspace folder.
Can we just copy and paste the folder or should we desinstall and reinstall Smart PLS?
What if the (real) workspace I use is not on c: but on a hard disk (g:)?

Many thanks

Caroline Miltgen

User avatar
cringle
SmartPLS Developer
Posts: 796
Joined: Tue Sep 20, 2005 9:13 am
Real name and title: Prof. Dr. Christian M. Ringle
Location: Hamburg (Germany)
Contact:

Post by cringle » Mon Aug 13, 2012 1:10 pm

I just installed a new update of java today and now cannot open SmartPLS.
SmartPLS does not run with Java JRE 7. Please check the announcements:
viewforum.php?f=10
What do you mean when you say try c:\smartPLs\workspace as workspace folder.
Install the SmartPLS in c:\smartpls ; other folders or harddrives (e.g., network drives) often cause troubles at the user end.

You can start the SmartPLS software directly from there. The smartpls.exe file should appear in this folder.

The workspace is something different. It contains your SmartPLS projects. After installing SmartPLS in c:\smartpls, the software will use per default c:\smartpls\workspace for your projects.

Best
Christian

Post Reply