Search found 101 matches

by swende
Fri Nov 23, 2018 10:53 am
Forum: Requested Features
Topic: SmartPLS 3.0 on Mac OS 10.14 Mojave
Replies: 2
Views: 37

Re: SmartPLS 3.0 on Mac OS 10.14 Mojave

SmartPLS (especially the latest release 3.2.8) should be compatible mit Mac OSX 10.14 Mojave. Until today we heard of no problems.
by swende
Mon Jul 02, 2018 11:06 pm
Forum: Bugs
Topic: Can't obtain the license file
Replies: 1
Views: 300

Re: Can't obtain the license file

You are probably entering the license key on the web page, which is wrong. Please follow the procedure below: 1. Enter your license key in SmartPLS 2. If SmartPLS displays errors, click on "manual activation procedure" in the same dialog 3. In the following screen enter your key again 4. Open https:...
by swende
Sat Jan 23, 2016 9:45 am
Forum: SmartPLS Small Talk Corner
Topic: Installation issue on Mac
Replies: 4
Views: 3188

Re: Installation issue on Mac

The most common problem on a Mac is that you did not install the Java runtime that we provide for download on http://www.smartpls.com/downloads

Kind regards

Sven Wende
by swende
Wed Jan 06, 2016 8:45 am
Forum: FAQ (SmartPLS 2.0)
Topic: SmartPLS 2 Installation Problems
Replies: 1
Views: 2658

Re: SmartPLS 2 Installation Problems

Please try to unpack to another directory. Its not a good idea to put it under c:/Windows/System32 ... instead put it to C:/Program Files .... or if you like to your Desktop.
by swende
Sat Jan 02, 2016 4:52 pm
Forum: SmartPLS Small Talk Corner
Topic: Using free license for more than 1 user on 1 network.
Replies: 1
Views: 3772

Re: Using free license for more than 1 user on 1 network.

No - but everybody may apply for his own free license.
by swende
Sun Nov 22, 2015 11:52 am
Forum: SmartPLS Small Talk Corner
Topic: OutOfMemoryError: Java heap space
Replies: 16
Views: 14292

Re: OutOfMemoryError: Java heap space

The smartpls.ini file on Mac OSX can be located when you go to Programs/SmartPLS and call the "Show package contents" action from the context menu. Then navigate down to > Contents > MacOS.
by swende
Mon Oct 26, 2015 4:04 pm
Forum: SmartPLS Small Talk Corner
Topic: smartPLS 3 trial version
Replies: 4
Views: 3434

Re: smartPLS 3 trial version

This is not correct. To be precise. There are 2 different "operation modes" of the software - Student and Professional . Exports are only possible in the Professional mode. The 30-days-free-trial for the Professional mode has all features enabled, including all export options (Excel, HTML...)
by swende
Fri Aug 14, 2015 8:53 pm
Forum: SmartPLS Small Talk Corner
Topic: Setting for the sample size
Replies: 2
Views: 2721

Re: Setting for the sample size

There is a minor bug in version 3.2.1 of SmartPLS that will cause this problem if the first column in a data file contains only text but no numeric values.

Will be fixed with release 3.2.2 soon.

Workaround: Remove that column or move it to last position in the CSV file.
by swende
Mon Apr 20, 2015 11:09 am
Forum: SmartPLS Small Talk Corner
Topic: Installation error SmartPLS 3.2.0 64 BIT
Replies: 1
Views: 1864

Re: Installation error SmartPLS 3.2.0 64 BIT

This problem ist not caused by our installer. Please try to solve the problem with the help of the information provided here, e.g.

http://answers.microsoft.com/en-us/wind ... 027a52de3f
by swende
Mon Apr 13, 2015 3:09 pm
Forum: FAQ (SmartPLS 2.0)
Topic: license key
Replies: 25
Views: 26822

Re: license key

Please open a support ticket on http://support.smartpls.com/open.php and attach your license key or order number.

Sven
by swende
Mon Apr 13, 2015 3:07 pm
Forum: SmartPLS Small Talk Corner
Topic: SmartPLS 3's installation problem with MAC OS X Yosemite
Replies: 10
Views: 7418

Re: SmartPLS 3's installation problem with MAC OS X Yosemite

Can you please post a screenshot of the report window and indicate more in detail what you mean by "categories".

Sven
by swende
Mon Feb 09, 2015 2:42 pm
Forum: SmartPLS Small Talk Corner
Topic: SmartPLS 3's installation problem with MAC OS X Yosemite
Replies: 10
Views: 7418

Re: SmartPLS 3's installation problem with MAC OS X Yosemite

I edited your message above as we will not accept polemic posts. To your question: The solution is already stated above. Install the Java version we supply for download on our website and in 99% of all cases SmartPLS will run on your MacOSX. Replacing the default Java runtime is a common problem on ...
by swende
Mon Feb 09, 2015 7:26 am
Forum: Requested Features
Topic: Help in run SmartPLS3
Replies: 5
Views: 4018

Re: Help in run SmartPLS3

Please make sure you also installed the SmartPLS 64-bit version. The most common reason behind this problem is, you are trying to run/install different bit versions - e.g. a 32-bit SmartPLS with a 64-bit Java.

Can you check that first, please`?